The following are questions for providers who have little or no experience with Billing Services

Q: Are payments sent to Tru Medical Billing LLC, or to the provider?
A: All payments are sent directly to the provider. chiropractic billing medical billing

Q: Can we still have direct access to our billing information?
A: Yes! We have software available that allows providers to have remote, password-protected access to their billing information 24/7. chiropractic billing medical billing

Q: How often do you send out patient statements?
A: When you contract for this service, we discuss your preferred billing schedules. Normally, patients are billed on a monthly basis for any balance due, after an EOB has been received from their insurance carrier. chiropractic billing medical billing

Q: If our patients have a question on their bill, can they call you?
A: Definitely! We are here to courteously answer questions and assist patients with billing concerns.

Q: How do you handle past due accounts? chiropractic billing medical billing
A: Patients will receive past due notices every 30, 60, 90 days along with offers for payment plans. We apply “soft collections” attempts and after these have been exhausted, we consult with you to determine if the account should be turned over to a collection agency.

Q: Is there a practice set-up fee to get started billing with Tru Medical Billing LLC?
A: Yes. We charge a one-time, up-front fee to cover the expenses incurred with setting up your practice. These expenses include, but are not limited to the following: data entry, procedure and diagnostic codes entry, fee schedule(s), patient data, insurance companies and electronic clearinghouse enrollment. The fee is determined after we complete a thorough review of your Office Profile. chiropractic billing medical billing

Q: What is the easiest way to send our billing information to you? chiropractic billing medical billing
A: There are many available options for transferring data.  Providers fax patient demographics, insurance information, superbills or charge tickets to Tru Medical Billing LLC. Some providers prefer to mail the information once a week. The choice is yours. We then enter, review and forward claims to the insurance company, electronically whenever possible.
chiropractic billing medical billing
Q: Yes! We want Tru Medical Billing LLC to do our billing! How long does it take to get started?
A: The time required is based on the size and needs of your office. The average time for initial set-up is one to four weeks. After an initial evaluation of your practice, we provide you with detailed estimate of time requirements. On average, we can have you submitting electronically to commercial carriers within days. It takes approximately six to eight weeks for BCBS and Medicare.
Chiropractic Billing * Chiropractic Billing * Chiropractic Billing


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